Last updated: 9 August 2026
1 – Protection of personal data
Renaud Traiteur, the author of this policy, processes personal data.
The following sections explain how such data is collected and how it is used. The personal data collected varies depending on how the services are used. Personal data collected or held may be provided directly by the individual browsing the website, obtained from third parties, or collected through activity on the website and use of the services.
2 – Commercial and marketing communications
The following information may be collected and processed: contact details such as surname, first name, home address, country of residence, landline and/or mobile telephone number, email address, and social media connection details.
The purpose of using this information, which constitutes personal data, is:
To send communications concerning products and services for commercial prospecting purposes. These communications may take the form of email or postal mail, SMS, telephone calls or targeted online advertising. This data is retained for marketing purposes for a maximum period of three (3) years.
Where data has been collected in connection with the provision of a service or following a request for information, information about similar services or services targeted according to previous requests may be sent, unless the data subject asks to stop receiving such commercial communications or chooses not to receive them. This data is retained for marketing purposes for up to three (3) years after its collection.
Whenever an electronic communication is sent for commercial prospecting purposes, the recipient is given the option to stop receiving such communications in the future by using an unsubscribe link. It is also possible, at any time, to send an email to the following address: contact@renaudtraiteur.fr to request that such commercial communications cease.
The use of data and information as described above is authorised under applicable personal data protection regulations. In most cases, the processing of personal data for commercial prospecting purposes is based on the legitimate interests of Renaud Traiteur.
Furthermore, where the data subject has given consent directly to Renaud Traiteur partners (such as insurance companies, comparison websites, social media platforms, marketing agencies and affiliate platforms, search engines and online property listing websites, without this list being exhaustive), Renaud Traiteur may receive their personal data. Renaud Traiteur may then use this information to promote its services under the conditions described above.
3 – Online questionnaire
The following information may be collected and processed: IP address, postcode, landline and/or mobile telephone number and, where applicable, the information provided in the online questionnaire.
This information is used solely for the purpose of contacting the individual who completed the online questionnaire and offering them a discussion or appointment with an authorised representative of Renaud Traiteur in order to prepare a personalised, non-binding quotation and to follow up after the initial contact.
This contact may be made by telephone and/or email.
Data collected when a completed online questionnaire is submitted is retained for a maximum period of three (3) years.
The use of this information as described above is authorised under applicable personal data protection regulations. In this case, the processing of personal data is based on the consent of the data subject.
4 – Through use of the website
The Renaud Traiteur website uses cookie technology to improve browsing and the user experience on the website. When visiting the website, these cookies may be stored in the browser of the device used, regardless of the type of device (computer, tablet or smartphone).
They are used in particular for identification purposes and for analysing website traffic and the use of website features.
At any time, visitors to the website may choose to accept or refuse the use of cookies and may change their preferences.
Cookies have a validity period that varies depending on the type of cookie and enables visitors to be recognised during a subsequent visit to the website. In all cases, this period does not exceed thirteen (13) months.
Visitors may choose to accept or refuse cookies while browsing the website. For this purpose, Renaud Traiteur displays an information banner on its website inviting visitors to accept cookies.
Until the visitor has given consent to the collection of cookies, no cookies may be stored on their device, except for cookies that are exempt from the consent requirement because they are strictly necessary for the provision of a service expressly requested by the user.
5 – In connection with the services provided
The following information may be collected and processed: surname, first name, address, landline and/or mobile telephone number and email address.
In addition:
For the performance of pre-contractual measures or a contract with Renaud Traiteur, where processing is carried out for the purpose of:
And in order to comply with legal and regulatory obligations where processing is carried out for the purpose of:
all information necessary for these purposes may be collected and processed.
This information is used to fulfil the purposes associated with the requested services.
Such processing is authorised under applicable personal data protection regulations and, in all cases, is based on the legal basis of the contract between the data subjects and Renaud Traiteur or on legitimate interests.
Unless otherwise stated, the information referred to above is necessary in order for us to fulfil our contractual obligations.
6 – Retention of information
Personal data is retained for use for the purposes set out in this policy.
Unless otherwise specified in the preceding sections, data is retained for as long as the data subject maintains a contractual relationship with Renaud Traiteur.
If the contract between the data subject and Renaud Traiteur ends, including upon completion of the requested service, and there is no other reason to continue processing the data, the information will be retained for the periods necessary to comply with applicable regulations and limitation periods, in particular contractual, accounting and tax requirements, or, where applicable, for the purpose of handling any complaint or request relating to the services provided.
Customers’ personal data is retained for the duration of the contractual relationship plus three (3) years for communication and commercial prospecting purposes, without prejudice to applicable retention obligations or limitation periods.
For the purposes of preventing money laundering and terrorist financing, data is retained for five (5) years after the end of the relationship with Renaud Traiteur.
7 – Rights relating to personal data
These include:
Any individual may lodge a complaint with the CNIL: https://www.cnil.fr/ – 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07.
8 – Contact and complaints
All questions arising from this policy and requests relating to the exercise of data subjects’ rights are handled by the Data Protection Officer, who may be contacted at the following address: contact@renaudtraiteur.fr.
Any request to exercise rights of access, rectification, erasure or restriction of processing must be accompanied by a copy of the applicant’s identity document.
9 – Status of this Privacy Policy
This Privacy Policy was last updated on 9 August 2026.
We reserve the right to amend it at any time in order to provide up-to-date information on how we collect and process personal data.